Service Overview
Your website doesn't stop needing attention after launch. CMS core updates, plugin and module patches, security vulnerabilities, and performance drift all require ongoing operational discipline. Our Support & Maintenance service keeps your WordPress or Drupal site secure, up-to-date, and performing at its best, so you don't have to worry about it.
Think of it as a dedicated operations team for your website, without the overhead of hiring one.
What We Offer
Proactive care that prevents problems instead of reacting to them. We handle the technical operations so your team can focus on content and growth.
How It Works
Simple, transparent, and always-on.
- Onboarding: we audit your site, set up monitoring, and establish your maintenance schedule.
- Scheduled Updates: CMS core, plugins, and modules are updated on a regular cadence with staging validation.
- Proactive Monitoring: 24/7 uptime checks, performance tracking, and security scanning.
- Ticket-Based Support: submit requests through your portal, with sub-2-hour response during business hours.
- Monthly Reports: clear visibility into what was updated, what was fixed, and how your site is performing.
Why Choose WebEvra
We don't just apply updates and hope for the best. Every update is tested on staging before going live. Every backup is verified. Every incident gets a response, not a shrug.
See It In Action
How this plays out on real projects, and where to go deeper on the thinking behind it.
- Case study: MIT Alumni Association: Drupal 10 Platform Maintenance. Ongoing maintenance for a high-profile Cambridge, MA alumni platform running on Drupal 10.
- From the blog: Drupal Security Best Practices Every Website Should Follow in 2025. The exact patching and monitoring discipline we apply to every maintained site.
Specialized Support and Maintenance Services
Ongoing Drupal and WordPress work grouped by what most teams actually need after launch.
- Drupal Support and Maintenance — Senior Drupal retainers with SLA response times, security patching, performance tuning, and feature development.
- Drupal Security Audit and Hardening — CVE patching, Drupal security best practices, Seckit, WAF rules, role cleanup, and OWASP alignment.
- Managed Drupal Hosting — Managed Drupal hosting with 24/7 monitoring, daily backups, Redis and Varnish caching, and 48-hour migration.
Keep Your Site Running at Its Best
Stop deferring updates and hoping nothing breaks. Let us handle the maintenance so your website stays fast, secure, and reliable.